Questions & Answers

Our products are suitable for all skin types:

• sensitive skin
• dry skin
• combination skin
• normal skin

Yes, absolutely.
Thanks to its natural ingredients, the serum is particularly gentle and well-tolerated by the skin. Many users report excellent tolerability.

💡 Tip: For very sensitive skin, we recommend a quick patch test.

1. Apply to cleansed skin
2. Gently massage in
3. Use mornings and/or evenings

👉 Less is more.

Yes – the serum is suitable for daily use and provides optimal support for your skin.

Yes, ADONIA Serum is perfect as a make-up base.
Thanks to its light, organic formulation, it optimally prepares the skin for subsequent make-up.

Why it works ideally under make-up:

• Fast absorption: Leaves no sticky feeling
• Smooth skin surface: Foundation can be applied evenly
• Light texture: Does not weigh down the skin and does not "crumble"

Application before make-up:

1. Apply serum to cleansed skin
2. Allow to absorb for 1-2 minutes
3. Optionally use a light moisturizer
4. Then apply make-up as usual

👉 Many users report that their make-up looks more even and stays fresh longer.

The effects develop gradually – naturally, in rhythm with your skin:

✨ First effects (1–2 weeks):

• Skin feels smoother and more supple
• Moisture is noticeably improved
• First small dehydration lines appear softened
• Fresh, healthier complexion

✨ Visible improvements (4–8 weeks):

• Fine lines appear reduced
• Skin texture appears more even
• Elasticity noticeably improves

✨ Long-term results (3–6 months):

• Significantly smoother skin appearance
• Improved skin tone and firmness
• Lasting skincare benefits through regular use

💡 What influences success?

For optimal results, we recommend:

• Daily, regular application
• Patience – natural skin processes take time
• Combination with a healthy skin routine
• Sun protection during the day to further protect the skin

👉 In short: Persistence pays off. Your skin will show you.

This is completely normal and a sign of the high naturalness of our product.
Since ADONIA Cosmetic completely dispenses with chemical softeners and artificial additives, the consistency may change slightly over time.

It's very simple:
👉 Add a small drop of water and gently mix the serum.
This will make it creamy and smooth again.

Important:
The quality and effectiveness of the ingredients remain fully intact.

To ensure the serum maintains its optimal consistency:

• Always close the jar tightly after use
• Do not leave it open unnecessarily long

👉 Natural products are more sensitive to air – but they are free of unnecessary chemicals.

At ADONIA Cosmetic, you can pay flexibly and securely.

We offer all common payment methods:

• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Credit Card
• Debit Card
• Maestro
• Prepayment (SEPA Bank Transfer)
• Klarna
• Purchase on Account
• Sofortüberweisung (Instant Transfer)

👉 This way, you can easily choose the payment method that suits you best.

Yes, absolutely.
All payments are processed using secure and encrypted systems. Your data is protected at all times.

We reliably ship your order with DHL.

• Free shipping within Germany for orders over 100 €
• For orders under 100 €, we charge shipping costs at self-cost price

👉 This way, you only pay for what's actually incurred – fair and transparent.

We ship exclusively with DHL – fast, secure, and reliable.

Delivery time within Germany is usually 2–4 business days after receipt of payment.

As our products are hygiene articles, returns are only possible if the product is unopened.

👉 If the seal has already been opened, we unfortunately cannot accept the product back for hygiene reasons.

Should an incompatibility occur unexpectedly, we kindly ask you to contact us directly.

👉 Your satisfaction is important to us – that's why we always find a customer-oriented solution.

Ideally, please send us:

• a brief description of the reaction
• a photo, if applicable (if visible)

This way, we can help you quickly and easily.